Town of Ajax

Welcome to Town of Ajax Customer Service portal. Browse through the portal for quick access to Town services.

By-law Complaints image

By-law Complaints

Click the '+' button to expand this category
Expand
Animals image

Animals

Click on the subject title above to complete our online complaint form. Ajax Animal Services deals with a wide variety of complaints ranging from barking dogs, and animals at large to dog bites and pit bull concerns.
Noise image

Noise

Click on the subject title above to complete our online complaint form.
Property Standards image

Property Standards

Click on the subject title above to complete our online complaint form.
Taxi complaints image

Taxi complaints

Click on the subject title above to complete our online complaint form.

Facilities

Click the '+' button to expand this category
Expand

Courts

Report a concern regarding courts, including condition, lighting or litter
operations@ajax.ca

Playgrounds & Splash Pads

Report a concern regarding a Town playground or splash pad
operations@ajax.ca

Sports Fields

Report a concern regarding sports fields, including condition, lighting or litter
operations@ajax.ca
Garbage image

Garbage

Click the '+' button to expand this category
Expand
Tags image

Tags

Residents setting out more than four bags of garbage every two weeks are required to tag each bag over the four-bag limit. Garbage Bag Tags are special peel-and-stick labels that can be attached to your garbage bag.
waste@durham.ca
Graffiti & Litter image

Graffiti & Litter

Click the '+' button to expand this category
Expand
Broken glass image

Broken glass

To report a concern of broken glass on Town property and facilities
operations@ajax.ca
Graffiti on litter bins image

Graffiti on litter bins

Report graffiti on a street litter bin maintained by the Town or a bin in any Town park
operations@ajax.ca
Graffiti on private property image

Graffiti on private property

Report a concern regarding graffiti on private property for the Town to investigate as part of bylaw enforcement. Click on the subject title above to complete our online complaint form.
Graffiti on Town property image

Graffiti on Town property

Report a concern regarding graffiti on things such as town buildings, playgrounds, picnic table or benches
operations@ajax.ca
Litter in a park, playground or trail image

Litter in a park, playground or trail

Report loose litter in any park, playground, trail or sports field
operations@ajax.ca
Overflowing litter bin image

Overflowing litter bin

Report an overflowing garbage can in a park, playground, trail or sport field
operations@ajax.ca

Parks

Click the '+' button to expand this category
operations@ajax.ca
Expand

Flower & Shrub Displays

Report concerns regarding flower & shrub displays maintained by the Town
operations@ajax.ca

Grass in Parks

Report a concern regarding grass maintenance on all Town maintained parks, boulevards and trails
operations@ajax.ca

Lighting in Parks & Trails

Report concerns regarding lighting in a park or on a trail
operations@ajax.ca

Property Issues

Click the '+' button to expand this category
Expand

Dumping or waste on private property

Report outdoor waste or dumping on private property to the Town to investigate as part of bylaw enforcement. Click on the subject title above to complete our online complaint form.

Fence problem on private property

Report a fence problem (height/materials)on private property for the Town to investigate as part of bylaw enforcement. Click on the subject title above to complete our online complaint form.

Graffiti on private property

Report graffiti on private property for the Town to investigate as part of bylaw enforcement. Click on the subject title above to complete our online complaint form.

Grass/Weeds

To report long grass or weeds on private property for the Town to investigate as part of bylaw enforcement. Click on the subject title above to complete our online complaint form.

Poster or temporary sign problem

To report a poster or temporary sign problem for the Town to investigate as part of bylaw enforcement. Click on the subject title above to complete our online complaint form.

Property standards investigation

Report that a private property is not meeting property standards (Town bylaw). Click on the subject title above to complete our online complaint form.

Property standards investigation – snow/ice

Report that a sidewalk has not been cleared within 24 hours of the accumulation and is not meeting the Town bylaw for snow/ice clearing. Click on the subject title above to complete our online complaint form.
Roads image

Roads

Click the '+' button to expand this category
Expand
Catch basin image

Catch basin

Report a concern about a catch basin being blocked, damaged/ broken or having a missing cover
operations@ajax.ca
Curbs image

Curbs

Report an issue with curbs on main streets or side streets for investigation and repair
operations@ajax.ca
Flooding on Town Roads image

Flooding on Town Roads

Report roadway flooding concerns for the Town to investigate
operations@ajax.ca
Sinkhole image

Sinkhole

Report concerns regarding sinkholes on roadways within the Town
operations@ajax.ca

Street Lighting

To report a concern regarding street lighting click on the subject title above to complete our online 'Street Light Reporting Form'.

Traffic Concerns

Click the '+' button to expand this category
Expand

Crosswalk

To submit an inquiry/request for the review and installation of a crosswalk
traffic@ajax.ca

Traffic Calming and Stop Signs

To report a concern or request regarding speeding and traffic or to install All-Way Stops or speed humps
traffic@ajax.ca

Waste Collection

Click the '+' button to expand this category .The Region of Durham is responsible for the collection of garbage/composting/recycling in the Town of Ajax.
Expand

Bulky Items - Missed Collections

Report a missed pick up of furniture, metal items/appliances, or other large items placed beside your garbage
waste@durham.ca

Winter Issues

Click the '+' button to expand this category
Expand

Snow Clearing

Report issues regarding snow clearing or snow plough damage
operations@ajax.ca

Garbage

To schedule a free collection of your electronic, metal or porcelain goods, call the Region of Durham to arrange a pick-up at 1-800-667-5671

Taxes

Click the '+' button to expand this category
Expand

How do I get a copy/reprint of my tax bill?

If you are on any of our monthly pre-authorized plans, or your mortgage company pays your taxes, you will not receive an interim bill, only a final bill. Your final bill is what you will need for income tax purposes. If you require a re-print of your tax bill, there is a $10.00 fee. Please email tax@ajax.ca and provide us with your name, roll number and address. The $10.00 fee will be added to your tax account and the copy of the tax bill will e-mailed back to you. You may also visit us in person at 65 Harwood Ave. S, between the hours of 8:30 a.m. and 4:30 p.m. to pick up your copy/reprint and pay the $10.00 fee.
tax@ajax.ca

How do I get a statement of my tax account?

If you require a statement of your tax account, there is a $10.00 fee. Please email tax@ajax.ca and provide us with your name, roll number and address. The $10.00 fee will be added to your account and the statement will emailed back to you. You may also visit us in person at 65 Harwood Ave. S, between the hours of 8:30 a.m. and 4:30 p.m. to pick up your statement and pay the $10.00 fee.
tax@ajax.ca

Build a Deck

Click on the subject title above to view additional information
Build a Fence image

Build a Fence

Click on the subject title above to view additional information

Build a Shed

Click on the subject title above to view additional information

Get Pet Licenses

Click on the subject title above to view additional information

Your Opinion Counts

The Town of Ajax is committed to continuously improving the services we provide to you. Please take a moment to record your comments and submit our online customer feedback form by clicking the header text 'Your Opinion Counts'.
Online Services

Pay

Report A Concern

Request A Service

Your Opinion Counts